Terms & Conditions

Welcome to urbanfarmindia.com (“Website”). By accessing or using our Website, products, or services, you agree to comply with the following Terms & Conditions. Please read them carefully.
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1. General
urbanfarmindia.com (“Company”, “we”, “our”, “us”) is an e-commerce platform owned by Urban Farm Systems and Technologies LLP, providing hydroponic supplies, gardening products, and related accessories.
By using our Website, you agree to these Terms as well as our Privacy Policy.
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2. Eligibility
You must be 18 years or older to make a purchase.
By using the Website, you confirm that you have the legal capacity to enter a binding contract.
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3. Products & Descriptions
• We strive to provide accurate product descriptions, pricing, images, and specifications.
• However, slight variations in color, size, or design may occur due to manufacturing changes.
• UrbanFarmIndia.com reserves the right to revise/remove products without prior notice.
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4. Pricing & Payments
• All prices are listed in INR (Indian Rupees).
• Prices may change at any time without prior notice.
• We accept payments through secure payment gateways such as UPI, Cards, Net Banking, and Wallets.
• Orders will be processed only after successful payment confirmation.
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5. Order Acceptance & Cancellation
• Placing an order does not guarantee acceptance.
• We may cancel an order due to:
o Product unavailability
o Pricing/error in product information
o Payment issues
o Fraudulent or suspicious activity
• If an order is canceled, any paid amount will be refunded as per our Refund Policy.
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6. Shipping & Delivery
• Delivery timelines are estimates and may vary due to courier delays, location, or unforeseen circumstances.
• Once shipped, tracking details will be provided.
• Shipping charges, if applicable, will be displayed during checkout.
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7. Returns, Refunds & Replacement
Our return/refund policies are clearly outlined in our Return & Refund Policy page.
In general:
• Products must be returned unused, in original packaging.
• Certain items (nutrients, consumables, clearance items, custom orders, etc.) may not be eligible for return.
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8. User Responsibilities
You agree not to:
• Use the Website for illegal or harmful purposes
• Try to breach security, extract website data, or misuse content
• Post or transmit harmful, misleading, or fraudulent information
Any misuse may result in account suspension or legal action.
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9. Intellectual Property
All content on the Website—including images, text, logos, graphics, product information—is the property of urbanfarmindia.com and protected under applicable copyright laws.
You may not copy, reproduce, or distribute any content without written permission.
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10. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for:
• The content
• Privacy policies
• Practices of those websites
Accessing external links is at your own risk.
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11. Limitation of Liability
UrbanFarmIndia.com is not liable for:
• Damages arising from product misuse
• Delays in delivery
• Website errors or downtime
• Loss of data, revenue, or profits
Use of products and website services is entirely at your own risk.
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12. Warranty Disclaimer
All products are sold as-is unless specifically mentioned.
We do not guarantee:
• Continuous, uninterrupted website access
• Exact accuracy of product content
• Suitability of products for any specific purpose
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13. Account & Data
• You are responsible for maintaining confidentiality of your account and password.
• Any activity under your account will be considered your responsibility.
• Your personal information will be handled as per our Privacy Policy.
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14. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in Panvel, Maharashtra.
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15. Changes to Terms
UrbanFarmIndia.com reserves the right to update or modify these Terms at any time.
Your continued use of the Website implies acceptance of any changes.
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16. Contact Information
For questions, complaints, or support:
Email: sales@urbanfarmindia.com
Website: www.urbanfarmindia.com
Phone: [+9190042 68654]